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Steps in Developing a Strategic Communications Plan

Step 1. Define the planning project methodology

What is the scope?

  • Master Plan?
  • Event, issue, or program plan?
What is the decision-making process
  • Who?
  • When?
  • How?
Methodology
  • Define planning approach and process
  • Define required planning product(s) or output
Step 2. Desk-top review stage

Review all relevant strategic documents

  • Corporate strategy, business plans, program plans
  • Public opinion materials
  • Media clippings, analyses
  • Key communications products
This review is used by the planner
  • To inform understanding of planning and communications culture
  • To situate strategic advice
  • To develop interview plan
Step 3. Interview phase

Identify Planning Participants

  • All decision-makers
    • Anyone who will be "at the table" to approve strategic planning proposition
  • All key Implementers
    • Parties who will be called on to implement the strategy
Conduct the interviews
  • Can be structured or unstructured
  • Can be conducted in person, or by phone
  • Should be set up in advance, be brief
  • Avoid group consultations, if possible
  • Used to identify concerns, priorities, issues, consensus
  • Results used to test propositions, develop "key findings" presentation
Step 4. Presentation Phase

Made to key decision-makers

  • No advance paper
  • Should pre-brief project authority on content
  • Covers consensus points re: setting, priorities, approaches,
  • Presents issues, options, with assessments, and recommendations
Outcome of presentation
  • Planner must accept and accommodate consensus views in drafting output
  • Another round of reviews, interviews may be required
  • Dispute resolution may be required
Step 5. Drafting Stage

Draft The Strategy
  • Goes as far as possible in defining consensus strategy and possible program components
  • Uses consensus language
  • Many templates available
  • May take another round to produce strategy and plan for approval
Produce Approval Document
  • Goes from Framework to Program plan (s)
  • Must work as stand-alone document
  • Must work as a "record of decision"
    • n.b.-- a Powerpoint Presentation is not a planning document!
Summary: The 5 Steps
  1. Define the planning project
  2. Undertake desk-top review
  3. Identify planning participants, conduct interviews
  4. Conduct "findings" and "options" presentation (s)
  5. Draft the Plan for approval

Source: Strategic Communications Planning, A Presentation to IABC Ottawa, By Peter O'Malley (www.omalco.com)
© Copyright O'Malley Communications Inc.



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